The Land Transport Authority will introduce buskers performing at train platforms, elaborately decorated themed carriages and staff clutching stuffed toy flowers and giving out tissues to welcome commuters as part of its "social experiments" to make commuters' train journeys a little less harried ("Buskers, Themed Cabins for a Better MRT Experience" TODAY 30 Jun 2014).
Efforts are already under way to
upgrade ageing train infrastructure and improve service quality, but
will take years to bear fruit.
In the meantime, LTA hopes that these
social initiatives can make commuters' journeys more palatable and
encourage people to smile.
Does LTA really believe it can distract commuters from the unpleasant experience of commuting on the MRT? What commuters want is being able to travel in a train that is not overly crowded.
In any case, commuters are most harried at peak hours. Is there space for buskers? Can commuters appreciate the elaborately decorated themed carriages when they are packed?
LTA should consult SBS Transit which several years ago installed TV monitors in its buses. The initiative was scrapped eventually.
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1 July 2014
A reader wrote ("Disconnect Between Public and Operator's Ideas of Better MRT Service" TODAY 1 Jul 2014).
Both he and the commentators are mistaken. The social experiment is LTA's initiative, not SMRT's.
This article was updated on 1 July 2014.
In any case, commuters are most harried at peak hours. Is there space for buskers? Can commuters appreciate the elaborately decorated themed carriages when they are packed?
LTA should consult SBS Transit which several years ago installed TV monitors in its buses. The initiative was scrapped eventually.
---------------
1 July 2014
A reader wrote ("Disconnect Between Public and Operator's Ideas of Better MRT Service" TODAY 1 Jul 2014).
Both he and the commentators are mistaken. The social experiment is LTA's initiative, not SMRT's.
This article was updated on 1 July 2014.
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